Frequently Asked Questions

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The JEFF Fitness App

Where can I find the new Native app?
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What does the Native app have to offer?
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How do I stay on track with my exercise and nutrition?
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What is the benefit of using the Native app over the Web Portal?
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JEFF App Subscription

What Does The JEFF App Subscription Include?
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How Much Is The Monthly Subscription?
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Do I Need A Subscription To Join A Challenge?
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How Do I Link My Fitness Device To Earn Vitality Points?
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JEFF Club

What exactly is JEFF Club?
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How much is JEFF Club?
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Can I earn Vitality points?
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How does the JEFF Club subscription work?
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What are the Social and community Features mentioned as part of Club?
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How do I get more information about what JEFF Club is about?
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I want to do one of your new Programs. How do I sign up?
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How do I stop my monthly subscription?
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Coaching

I’ve tried many weight loss or health programs in the past, why will this work?
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I am pre- or post- menopausal, am I too old?
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I am pregnant, do you cover this?
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What do I do if I have an injury or get sick?
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How do I stop my monthly subscription?
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Can I choose my coach?
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Where can I contact or log an issue I may be having?
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JEFF Together

What is JEFF Together?
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How do I Join JEFF Together
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Team Member

Dominique Leclercq

INSTRUCTOR
Physiotherapist, Sports Enthusiast & Pilates Instructor.
Team Member

Joseph Barreto

INSTRUCTOR
Honours in Psychology & Body Weight Training Specialist.
Team Member

Kathleen Booyse

INSTRUCTOR
Certified yoga teacher and mental health advocate
Team Member

Edgar Katushabe

INSTRUCTOR
Lite South
African Powerlifter
Team Member

Seri Kravitz

INSTRUCTOR
Former
professional water polo player
Team Member

Amy Wilson Hardy

INSTRUCTOR
Professional rugby player and fitness enthusiast